The “Are you OK?” Service is a FREE telephone reassurance service designed to enhance the quality of life for older adults, or adults with disabilities, who live alone or who are at risk of sudden illness, falls, accidents, and/or social isolation.
Through the service, the Brunswick County Sheriff’s Office places a daily call to each person enrolled at a specified time. If no response is received, a Deputy is dispatched to the residence to ensure the person’s safety.
How The Service Works
The “Are You Ok?” system makes daily computer generated calls to subscribers at their pre-determined time each day, seven days a week, 365 days a year. If the subscriber is okay, they simply hang up the phone after hearing the pre-recorded message. The computer assumes the subscriber is okay if they answer the telephone.
If the subscriber does not answer the phone, it will alert the Sheriff’s Office and someone will try to make contact with that person or key holder to check on the subscriber. If they cannot make contact, a law enforcement officer will be dispatched to their residence.
If the subscriber is not going to be home at the time of the call (out of town, doctor’s appointments, etc.), they will be asked to call a special number to leave a message indicating they will not be home.
It is important to note that “Are You OK?” is not intended to take the place of Lifeline, Lifephone, or any other service that one might currently be utilizing. In fact, we urge people to use those services in addition to “Are You Okay?”.
Anyone interested in signing up for “Are You OK?” is asked to fill out a short form which includes personal, medical and other information which law enforcement may need in the event of an emergency. It is also required that subscribers provide at least two people (such as a relative or neighbor) that possess keys to their residence in the event that law enforcement officers need to enter the residence to check on the subscriber.
All information will be kept confidential and secure at the Brunswick County Sheriff’s Office. A waiver of liability is also required to be completed and signed.
Mail Completed Applications To:
BCSO, Crime Prevention Unit
PO Box 9
Bolivia, NC 28422
For more information on the “Are You Ok?” Service, or for assistance with signing someone up, please feel free to contact the Brunswick County Sheriff’s Office Crime Prevention Unit at (910) 253-2745.