Text-to-911 is now available in Brunswick County!
***IMPORTANT*** TEXTING SHOULD ONLY BE USED WHEN YOU ARE UNABLE TO MA
KE A VOICE CALL TO TO 911.
In an emergency, if you are are unable to make a voice call to 911, enter the numbers “911” into the “To” field of your mobile phone. The first text message should be brief and contain the location of the emergency and the type of help needed. Then push “Send”.
Example: “I am at 123 Anywhere Street. I need law enforcement.”
You should be prepared to answer questions and follow instructions from the 911 telecommunicator. You should also use simple words with no slang or abbreviations.
Some other things to know according to NENA (National Emergency Number Association):
*Text location information is not equal to current location technology.
* As with all text messages, 9-1-1 messages can take longer to receive, can get out of order or may not be received.
* Text-to-9-1-1 is not available if you are roaming.
* A text or data plan is required to place a text-to-9-1-1
* If texting to 9-1-1 is not available in your area, or is temporarily unavailable, you will receive a message indicating that texting 9-1-1 is not available and to contact 9-1-1 by other means.
* Photos and videos cannot be sent to 9-1-1 at this time.
* Text-to-9-1-1 cannot include more than one person. Do not send your emergency text to anyone other than 9-1-1.
* Do not text and drive!
Again….
***IMPORTANT*** TEXTING SHOULD ONLY BE USED WHEN YOU ARE UNABLE TO MAKE A VOICE CALL TO TO 911.
More general information regarding text-to-911 can be found athttps://www.fcc.gov/…/gui…/what-you-need-know-about-text-911.
